About

Cancellation Policy

. Cancellations or reschedules outside of a 72 business hour window require a $50 fee. This is not a deposit and does not go toward the cost of your service. This is to accommodate lost revenue. Cancellations or reschedules within 72-24 business hrs will be automatically charged 50% of the estimated service total. Time of contact will be rounded up. Cancellations within 24 hours will be charged 100% of the service total. Please do not call or text. Email only. No shows will be charged in full and banned from booking automatically. 3 reschedules or cancellations in a row will result in the guest being banned from pre booking and possibly not invited to return. Pre-paid appointments may not be moved or cancelled without forfeiting full payment. All services are guaranteed for 7 business days. Changes of mind are not covered in this guarantee, and does not include corrective services. Please remember that I need to be consistent across the board. Emergencies do happen and they can be worked with. Please understand that I am not in a position to determine who's emergency is more important than the other, so please plan accordingly and be respectful when reaching out. Thank you. *While I understand that coming to get your hair done is super exciting and you may wish to take lots of photos/selfies/videos for Reels or Tiktok, please do not photograph or film myself or other clients without consent. Consent can be withdrawn at any time. Please ask each time you wish to film or photograph. That way, we all have fun! *Holiday Addendum* I am a Sole Proprietor. In this economy, it costs more than ever before to provide this space and these services to my guests. Please understand that I am not backed by a corporation and every service matters. No matter how small. It is not out of greed, but pure necessity, that I place these policies into effect. I love my clients like my own family. And I've watched your children grow up, been with you through thick and thin. Please be respectful this holiday season and do everything that you can to keep your appointments. My own holiday with my family depends on my salon books staying intact and reliable. With that said, if you are booked on a holiday week, Thanksgiving Christmas or New Year's, I must insist that any cancellations or reschedules must be paid in full. I thank you truly for your respect and understanding. I understand that these policies are new and that other stylists may do things differently. Our entire industry is built upon the notion that "women" have husbands who share an income. Myself and many others are working to establish labor rights and ethical practices for independent contractors in the salon industry. For whom there are zero labor rights. You can help support us by keeping your appointments or by paying your fees . You are loved and appreciated and as always I will continue to strive to offer the best possible. <3